Alert Level 1

Unwell patients (at alert level 1)

Cold & flu assessment and COVID-19 testing is currently free to our patients.

Please do not enter Selwyn Village Healthcare if you are unwell, even if you have had a negative test, are fully vaccinated, or believe you are otherwise low risk for COVID-19. This includes patients with any cold & flu symptoms, including:

  • New or worsening cough
  • Sore throat
  • Shortness of breath
  • Coryza – head cold (eg, runny nose, sneezing, post-nasal drip)
  • Anosmia – loss of sense of smell.

To be cautious we are treating all patients with cold & flu symptoms as if they may have COVID-19.

If you have cold & flu symptoms please do not enter Selwyn Village Healthcare

  • Call us during working hours on (03) 366 8970 for an initial phone assessment
  • Following a phone assessment you may be examined using standard techniques to prevent the spread of infection
  • We will recommend and can provide a COVID-19 test in adults, even for those who are low risk for catching COVID-19
  • If you have cold & flu symptoms but feel that you do not require medical assessment, we can still provide COVID-19 testing OR you can ‘walk in’ at one of Christchurch’s testing centers without a referral / appointment
  • Isolation: Those who are high risk for COVID-19 will be advised to self isolate. Most of our patients are low risk, however you should still stay home while you are sick, even after you have received a negative test for COVID-19. More information can be found on

Well patients

We are actively trying to reduce the risk of COVID-19 to our community & staff while continuing to provide high quality medical care.

Advice for our patients

  • We are set up to offer phone consultations for appointments if you think you won’t need to be examined
  • When in the building, you’re welcome to wear your own face mask and use the hand sanitiser provided
  • Feel free to bring your own toys if needed to entertain children, ours have been removed for infection control reasons
  • Remember to stay vigilant with using your COVID Tracer app
  • To protect our community, most of our staff have now received the full course of COVID-19 vaccination

For those who are well & have been advised by Public Health to self-isolate, please call us to discuss your healthcare needs

COVID-19 Vaccine

[Updated 4/7/2021]

We recommend the use of the COVID-19 vaccine, based on our assessment of the available information regarding safety and effectiveness.

Vaccination is being prioritised for certain groups in New Zealand. You can work out your priority level (1-4) for vaccination using the NZ COVID-19 website. Canterbury residents can find out when their priority group is being invited for vaccination through the CDHB COVID-19 website. CDHB tells us they are currently contacting priority group 3 to invite them for vaccination. We haven’t been involved in these invitations & are unable to confirm or change when you will be invited.

Vaccination in Canterbury is currently being provided through a small number of specially set up clinics. We haven’t been advised yet if/when we could provide vaccination to our patients at Selwyn Village Healthcare, but we will keep you updated here and through our News page as information becomes available.

For further information on the Pfizer/BioNTech COVID-19 being used in New Zealand: